EB Games Lower Hutt: Location, Hours, and 2025 Updates

Address: 45 Knights Road, Queensgate, Lower Hutt 5010 ·
Hours: Mon–Sat 9 a.m.–6 p.m., Sun 10 a.m.–5:30 p.m. ·
Parent company: GameStop ·
Online ordering: Yes, via ebgames.co.nz ·
Lower Hutt stores: 1 (Queensgate)

One store, seven data points: the pattern is consistency — every listing agrees the Queensgate store is trading, even where the fine details differ.

The one caveat: Thursday evening hours run until 9 p.m. in the directory data, so the simpler “Mon–Sat 9 a.m.–6 p.m.” summary hides a late-night shopping window that Hutt Valley commuters actually use.

Is there any EB Games left in NZ?

EB Games store locations in New Zealand

• Yes — the network is still live. EB Games’ official Click & Collect page counts more than 40 pickup locations around New Zealand, and Lower Hutt’s Queensgate store is one of them (see the key facts table above).
• Wellington-region shoppers also have EB Games outlets beyond Lower Hutt, including Porirua and the Wellington CBD.
• The “is EB Games closing?” anxiety traces to the Australian market, not the New Zealand one — more on that below.

For a brand that was supposed to be disappearing, EB Games is still easy to find. The official order pages still ask you to choose a store for pickup, the store network still lists 40-plus locations, and the Queensgate store still trades under a dual EB Games / ZiNG banner.

EB Games Lower Hutt details

• The store sits at 45 Knights Road, inside Queensgate Shopping Centre, Lower Hutt 5010.
• Two directory listings and JBL’s dealer registry all show it as active — the phone numbers differ slightly (04 566 7604 vs 04 922 3603), but the store itself is consistent.
• Sunday trading runs until 5:30 p.m., with Thursday late shopping until 9 p.m. in the directory data.

The practical takeaway is simple: if you’re standing in Queensgate looking for games, the store is there, it’s open, and the full address, hours, and phone data are in the key facts table above.

What this means: EB Games hasn’t vanished from New Zealand retail. The Lower Hutt store is a working part of a national network, not a leftover of one.

Why are EB Games closing down?

Global restructuring at GameStop

• EB Games was founded in 1992 and bought by GameStop in 2005 — so the “closing down” question is really a GameStop question (Wikipedia (company history)).
• In 2020–2021, GameStop closed dozens of Australian EB Games stores during a broad restructuring — the period covered in EB Games Lower Hutt Closure: What Gamers Need to Know (local coverage).
• New Zealand was treated differently: instead of mass closures, several stores were rebranded to the dual EB Games / ZiNG banner.

Store closures in Australia and New Zealand

• The Australian closures were real and painful for the brand — but they were regional, not global.
• New Zealand’s visible change was the ZiNG rebrand; the Queensgate store’s listing now reads “EB Games / ZiNG Queensgate” (see timeline below).
• The official NZ pages still describe normal trading: delivery, store pickup, and standard terms — not liquidation.

The brand history explains the confusion: EB Games has been owned by GameStop for two decades, so every GameStop headline gets read as an EB Games headline. In practice, the Australian store closures of 2020–2021 were the only mass shutdown, and they didn’t extend to New Zealand in the same way.

The pattern: closures were an Australian story. New Zealand absorbed the shock through rebranding, and Lower Hutt kept trading.

Is EB Games having a closing down sale?

Typical closing down sale patterns

• Real closing-down sales have a signature: a confirmed closing date, a clearance window, and a stock run-down.
• None of those signals appear on EB Games’ official pages for New Zealand right now.
• The store’s own listings still show normal weekly hours — including Thursday late shopping and Sunday trading.

Current EB Games promotions in NZ

• No nationwide closing-down sale has been announced for 2025 on ebgames.co.nz.
• Clearance and promotional events do happen — but they’re routine retail, not liquidation.
• Headlines about the store’s “final days” have run ahead of the facts: the directory data still shows an open store (EB Games Lower Hutt: The Final Days of the Queensgate Store).

Why this matters: waiting for a closing-down sale that hasn’t been announced means passing up a store that’s trading normally right now. If a real liquidation comes, the first notice will be official — not a headline.

Where is the largest EB Games store in the world located?

Largest EB Games store by floor space

• The chain’s biggest store is the former EB Games flagship at the company’s Australian headquarters in Melbourne.
• That store was built as a showcase — the kind of oversized outlet you don’t find in an ordinary mall.

Comparison to Lower Hutt store

• The Queensgate store is a standard mall outlet — compact, local, and built for convenience rather than spectacle.
• Its edge over a Melbourne megastore is practical: it takes Click & Collect orders, and the online catalogue fills any stock gaps.

If you’re comparing sizes, the Lower Hutt store was never designed to win that contest. Its job is to serve the Hutt Valley’s game buyers without making them drive to the Wellington CBD — and the standard Queensgate format covers new and pre-owned games, consoles, accessories, and collectables.

The trade-off: Lower Hutt doesn’t need a megastore to be useful. A compact mall outlet with Click & Collect beats a flagship across the Tasman for anyone shopping locally.

Can I order online from EB Games?

EB Games online store overview

• Yes — ebgames.co.nz takes online orders, and checkout lets you choose delivery or an in-store pickup point (key facts table above).
• Shipping is limited to New Zealand addresses, and in-stock orders normally dispatch within 2 business days (EB Games terms, official NZ retailer).
• Payment options for in-stock items include credit card, PayPal, EB Games Gift Card, Afterpay, ZipPay, and Laybuy (key facts table above).

Click and collect options

• Click & Collect is the fastest route: in-stock orders are usually ready within 15 minutes during store hours, and preorders are ready on release day (key facts table above).
• When you collect, bring the confirmation email and valid photo ID — the store will verify both.
• The Queensgate store participates, which makes online ordering and local pickup effectively the same transaction.

Why this matters: for Lower Hutt shoppers, the fastest way to buy is often Click & Collect — about 15 minutes from order to pickup, versus a standard delivery that takes at least two days just to dispatch.

EB Games Lower Hutt: the timeline

Three dates explain most of what you’ll read about EB Games in New Zealand.

• 2020–2021 — GameStop’s restructuring closes dozens of Australian EB Games stores. The same wave is what made local headlines about a Lower Hutt closure credible (see “Why are EB Games closing down?” above).
• 2023 — New Zealand stores, including Queensgate, shift to the dual EB Games / ZiNG banner; the current listing reads “EB Games / ZiNG Queensgate” (Waze, crowd-sourced store directory).
• 2025 — the store is still open with regular weekly hours, online ordering active, and no closure notice on the official pages (key facts table above).

The implication: the same corporate storm that emptied EB Games stores in Australia only rebranded them in New Zealand. Queensgate rode out the change.

What’s confirmed — and what’s still unclear

The takeaway: every confirmed fact points to a working store. The uncertainty sits at the corporate layer, where GameStop’s regional plans aren’t public — and silence isn’t the same as a closure notice.

What the sources say

In-stock Click & Collect orders are usually ready within 15 minutes during store business hours.

EB Games (official NZ retailer)

The store is listed at 45 Knights Road, Lower Hutt 5010, with the same weekly hours pattern across the main directories and Sunday trading until 5:30 p.m.

The Family Company (NZ business directory)

The pattern: the sources closest to the store — official pages and directory listings — describe normal operations. The closure narrative lives elsewhere.

What this means for Lower Hutt shoppers

EB Games Lower Hutt has survived what usually kills a retail chain: a corporate restructuring, a rebrand, and a steady stream of closure rumours. The Queensgate store still trades, Click & Collect still works, and the online catalogue still ships — but none of that is guaranteed forever. For Lower Hutt gamers, the choice is clear: use the store’s online ordering and pickup while it’s trading, or hold out for a “closing down” sale that no one has announced.

Frequently asked questions

The recurring questions about EB Games in New Zealand all trace back to the Australian restructuring; the Lower Hutt store data is in the key facts table.